Heuristic Evaluations and Walkthroughs
I have heard of user testing after the app development, but hearing of heuristic evaluations was something I was not so familiar with. To me if seems similar to game testing where people would find bugs and make sure the game is smoothly playable. Similarly, on an app design or website design, the designer is testing for smooth usability. I am currently involved in a research project and I from this reading, I believe that we are in the heuristic evaluation phase. The team is preparing for user testing, but we are also working with developers who are programming the interfaces and they bring up questions about usability such as adding an “x” in the corner. The communication between the me, the designer and the developers, help me see the interfaces not only as designs, but when they are executed. In the article, there were also mentions of some resources I have used as well such as the WCAG as the standard for color contrast of visibility. It seems that the heuristic evaluations are not as apparent in studio designs but more apparent in real world scenarios.
The formalities of the heuristic evaluation seem to be pretty new as the study of HCI is new as well. The article says that the heuristic process was developed in the 1990’s and I wonder how a young field like HCI will develop and in turn change the process of heuristic evaluation as well.